1. 30-Day Return Guarantee

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To qualify for a return, your item must be:

• In the same condition as received, unworn or unused.

• Free of stains, scratches, or damage.

• Returned with all original packaging, tags, and accessories.

• Proof of purchase (order confirmation or receipt) is required.

2. How to Start a Return

To start a return, contact us at support@zampiq.com with your order number and reason for return.
Once approved, we will send you:

• A return shipping label (customer may bear return shipping costs unless the item is defective or incorrect).

• Instructions on how and where to send your package.

3. Damaged or Defective Items

Please inspect your order upon delivery. If you find the item defective, damaged, or if the wrong item was delivered, contact us immediately so we can resolve the issue with a replacement or full refund.

4. Exchanges

The fastest way to get the right product is to return your current item (following our return process) and place a new order once the return is approved.

5. Refunds

Once we receive and inspect your return, we will notify you of approval. If approved, a refund will be processed to your original payment method within 10 business days. Please allow some time for banks or credit card companies to complete the transaction.

6. Exceptions

We do not accept returns for:

• Items that are used, scratched, or heavily damaged.

• Clearance or final sale items.

• Custom-ordered or personalized products.